The Ritz-Carlton, Almaty
Map
A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, a 4-minute drive from National Museum of Kazakhstan and 6 minutes from Almaty Central Stadium. This luxury hotel is 3.5 mi (5.7 km) from Almaty Opera House and 3.6 mi (5.7 km) from Zenkov Cathedral.
Hotel Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Hotel Facilities
- Elevator
- Fitness facilities
- ATM/banking
- Concierge services
- Total number of rooms: 145
- Number of floors: 38
- Number of buildings/towers: 1
- Conference space
- Ski storage
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Limo or Town Car service available
- Swimming pool
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Sauna
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Free WiFi
- Free wired Internet
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Year Built: 2013
- Number of restaurants: 2
- Conference space size (feet): 10330
- Conference space size (meters): 960
- Number of indoor pools: 1
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Parking (limited spaces)
- Free self parking
- Valet parking (surcharge)
- Computer station
- Number of bars/lounges: 1
- Number of coffee shops/cafes: 1
- Luggage storage
- Train station pickup (surcharge)
- Ski passes available
- Pool sun loungers
- Free parking nearby
- 24-hour fitness facilities
- Terrace
- Water dispenser
- Couples/private dining
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Distance from property (ft)1640
- Distance from property (km)0.5
- Telescope
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
Room Facilities
- Air conditioning
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- DVD player
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- Free wired Internet
- Free dial-up Internet access
- Frette Italian sheets
- iPod docking station
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Linens provided
- Housekeeping on request
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Heated floors
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar near toilet
- Visual fire alarm
Hotel Policies & Hotel Remarks
The Ritz-Carlton, Almaty
- Hotel Policies
- Check-In: 3:00 PM - 11:30 PM
- Check-Out: 12:00 PM
- Minimum check-in age is 18
- Pets
- Pets allowed
- Pet maximum weight in kg is: 10
- Pet maximum weight in lb is: 22
- Only service animals are allowed
- Service animals exempt from fees/restrictions
- Payment types
- American Express
- Diners Club
- Mastercard
- Visa
- Cash
- Debit cards
- UnionPay
- Description
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately KZT 29000 per person
- Valet parking fee: KZT 5000 per stay
- Pet fee: KZT 60000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 20000 per night
A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, a 4-minute drive from National Museum of Kazakhstan and 6 minutes from Almaty Central Stadium. This luxury hotel is 3.5 mi (5.7 km) from Almaty Opera House and 3.6 mi (5.7 km) from Zenkov Cathedral.
Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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