A stay at Hotel Madrid Tuxtla places you in the heart of Tuxtla Gutierrez, within a 5-minute walk of Marimba Park and Museo de la Marimba. This hotel is 9.4 mi (15.1 km) from Canon del Sumidero National Park and 0.3 mi (0.5 km) from Museum of the City of Tuxtla Gutiérrez.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Enjoy a meal at NOVELTY or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily.

Featured amenities include a computer station, express check-in, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Up to 4 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

• Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
• Airport shuttle fee per child: MXN 350 (one-way)
• Crib (infant bed) fee: MXN 100.0 per day
• Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.